For your security and privacy, please send any account-related emails through Online Banking. Login and click Secure Forms, then choose the option that best fits your needs.
Login and Send a Secure Email
Use Loan Services for loan inquiries, requests or follow-ups. Loans@ThePartnershipFCU.com
Use Member Services for immediate customer service, issues or inquiries. MemberServices@ThePartnershipFCU.com
Use TellUs to provide member testimonials, constructive feedback or new ideas directly to management. This inbox is not monitored as frequently, so please do not send member service or loan requests through TellUs. TellUs@ThePartnershipFCU.com
Contact Center hours are Monday, Tuesday, Thursday, Friday from 8:00 AM – 4:30 PM EST, and Wednesday from 8:00 AM – 1:30 PM EST.
Member services, loans, Audio Response Advantage, report lost/stolen cards (ATM, VISA debit and VISA credit card)
For General correspondence, loan payments, and deposits: The Partnership FCU P.O. Box 18539
Washington, D.C. 20036-8539
For VISA credit card payments: The Partnership FCU P.O. Box 37035
Boone, IA 50037-0035
For Unresolved Member Issues (No deposits or payments): The Supervisory Committee P.O. Box 101146
Arlington, VA 22210